Contact
Talk to a person.
There is no ticket portal and no chatbot. Write to the address that matches what you need and you will get a reply from someone who works on the product.
General & support
Stuck on something, found a bug, or want a feature that is not there yet.
hello@hdhict.comSecurity
Responsible disclosure. We would much rather hear it from you than read about it later.
security@hdhict.comPress & partnerships
Writing about us, or running a hospitality group that wants to talk.
press@hdhict.comBefore you write
Two things that solve most of it.
- “My data has disappeared”
- Your books live in this browser on this device. A different browser, a different machine, or cleared site data will all look empty. If you had cloud sync on, sign in and it will come back; if not, check the browser and device you originally used, and keep a CSV backup from now on.
- “I am still waiting to be approved”
- A person reads every application, so it is not instant, but it should not take long. If it has been more than a week, write to us and we will find it. Why we review applications.
Tell us what your business actually needs.
The most useful things in HDHICT came from owners describing a problem we had not thought about. If something is missing, that is worth an email.
hello@hdhict.com